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Wilmington Trust Company Renews Custom Bank Training Programs from Edcomm Banker’s Academy
Wilmington Trust Company Renews Custom Bank Training Programs from Edcomm Banker’s Academy
Wilmington Trust Company renews custom Customer Service, Communication, Business Writing and Time Management training.
chennai,
tamilnadu,
India
(pr4links.com)
01/04/2011
New York, NY, April 01, 2011 -- Wilmington Trust Company renews custom Customer Service, Communication, Business Writing and Time Management training for an additional year. These interactive and highly participatory online bank training programs will help the Bank to continue to meet its training needs.
Achieving Customer Service Excellence provides an overview of the industry, the tasks and responsibilities of providing excellent customer service, a model for successfully communicating with customers while providing outstanding service, and more.
Communicate! Communicate! Communicate! teaches students the foundations of communication: receiving communication from others, sending communication to others, and using communication to build relationships. The program also covers: how to conduct and attend meetings, give presentations and send correspondences, as well as how to use communication to influence others, manage conflict and communicate across teams.
Focus on Business Writing provides the foundation, strategies and skills needed for students to succeed in all areas of written business communication. Beginning with an introduction to the basics of business writing, Focus on Business Writing goes on to teach students the business writing process, business writing skills, and how to successfully format and write various types of business correspondence.
Focus on Time Management covers the importance of time management skills, how to be realistic about your time and how to plan and prioritize your time. Focus on Time Management also teaches employees how to follow through on time management skills, how to develop time management strategy that works best for them, and much more.
For more information about programs like this, or to find out how The Edcomm Group Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call +1.212.631.9400.
Wilmington Trust Company provides clients with exceptional products and service through its offices across the United States and throughout the world, and maintains assets exceeding $9.2 billion.
The Edcomm Group Banker’s Academy is a 24-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. The Edcomm Group Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, online bank training and classroom instruction, multimedia production and online and print based documentation. Edcomm Banker's Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).
The Edcomm Group Banker's Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.
Contact :
Dr. Linda Eagle
Edcomm Banker’s Academy
21 Penn Plaza, Suite 1010
New York, NY 10001, USA
Fax: 212.631.0659
+212.631.9400
linda.eagle@edcomm.com
http://www.bankersacademy.com
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PRP #18, chennai, india
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