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Time & Billing for Professional Services Firms
Time & Billing for Professional Services Firms
TimeSolv Plus provides an online solution and software using the latest internet technology. All of the hardware, software and maintenance issues are handled offsite securely by TimeSolv professionals. Anytime of the day or night you can use TimeSolv Plus to enter and monitor your time and expenses online or offline if access to the Internet is unavailable.
http://www.timesolv.com/plus_faq.html
Eagan,
MN,
United States
(pr4links.com)
02/05/2011
TimeSolv Plus - Frequently Asked Questions (FAQ)
What is TimeSolv Plus?
Who can use TimeSolv Plus?
Why do professional services firms need TimeSolv Plus?
How is TimeSolv Plus different from other online time-tracking services?
How does TimeSolv Plus protect, secure and store customers' critical financial data?
What is TimeSolv Corporation's Privacy Policy?
How do customers install, maintain and upgrade the TimeSolv Plus software?
How do firms begin using the TimeSolv Plus service?
How is remote data entry handled by TimeSolv Plus?
How does TimeSolv Plus handle invoicing?
What is TimeSolv Plus?
TimeSolv Plus is a Web-based software application that is remotely hosted by TimeSolv Corporation and not on the user's computer. This means that a user can access the software 24 hours a day, seven days a week - from home, the office, a hotel or even an airport - using the Internet. To use TimeSolv Plus, users simply direct their browsers to the TimeSolv Corporation website and log in to perform the functions they choose. The only requirement for using a "hosted" application is a browser and an Internet connection. For occasions when users are not connected to the Internet, TimeSolv Corporation also offers an offline solution that can be synchronized with the online application.
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Who can use TimeSolv Plus?
Any firm that tracks and bills for time can use TimeSolv Plus. Specific versions of the service have been designed for accounting practices, computer consultants, management consultants, PR Consultants, IT Consultants, architects, and engineers. Staff members at all levels can use TimeSolv Plus concurrently, enabling data to be shared in real time across the firm if desired. Even multi-office companies can share TimeSolv Plus data in real-time.
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Why do professional services firms need TimeSolv Plus?
TimeSolv Plus is ideal for small professional service firms faced with a lack of resources and the often overwhelming administrative burden of time entry and billing. The service offers these firms a convenient way to manage financial matters online at a low monthly cost. Since invoices can be generated and sent electronically with TimeSolv Plus, the system also eliminates paperwork and expedites billing tasks to improve cash flow. In addition, the software can monitor accounts receivable, even alerting a firm to an overdue notice through TimeSolv Plus's email notification service. By taking advantage of the speed and convenience of the Web, TimeSolv Plus helps professionals increase administrative productivity, lower overhead costs and reduce non-billable hours.
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How is TimeSolv Plus different from other online time-tracking services?
TimeSolv Plus is distinguished in the online, time-tracking market in a key ways:
• Unlike generic online solutions, TimeSolv Plus addresses industry-specific practice management needs via customized portals for the accounting, engineering, computer consulting and management consulting markets.
• TimeSolv plus was build from grounds up as an internet based application, so all features are accessible via the browser. Since it was designed for the internet, it is highly user friendly.
• It is a proven solution since 1999 and evolved to meet your needs effectively with ease of use.
• TimeSolv Plus can be accessed from both the PCs and Macs and it supports Internet Explorer, Mozilla Firefox, and Safari browsers.
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How does TimeSolv Plus protect, secure and store customers' critical financial data?
TimeSolv Corporation stores and safeguards its customers' vital account information in a state-of-the-art data center, ensuring complete protection from power loss and natural disasters. All TimeSolv Plus transactions are completely secure with encryption of both incoming and outgoing data. Passwords are stored in encrypted format and only valid users can access data for each firm. All client billing and payment information is stored online for at least 13 months.
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What is TimeSolv Corporation's Privacy Policy?
TimeSolv Corporation NEVER shares a client’s private financial data with others. This commitment is outlined in our privacy policy. When a firm registers to use TimeSolv Corporation, the relationship becomes a trusted partnership.
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How do customers install, maintain and upgrade the TimeSolv Plus software?
As a Web-hosted service, TimeSolv Plus eliminates the need for customers to install, maintain or upgrade the system. TimeSolv Plus literally resides at, and is maintained by TimeSolv Corporation. This reduces the need for small, resource-limited firms to have trained technology experts on-staff to manage the system. It also provides assurance that data will be backed up regularly and reliably, and that the system will never run out of capacity.
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How do firms begin using the TimeSolv Plus service?
TimeSolv Plus was built from the ground up to be intuitive, making it possible for users to navigate through the system without training sessions, manuals or user group meetings. To get started, a firm representative must first enroll at the TimeSolv Corporation web site. Activation of customer accounts takes place within a few minutes. In fact, users can begin using the service immediately following registration and will have full access to TimeSolv Plus as soon as the verification email is returned. TimeSolv Plus customers identify members within their firms, assigning security levels and hourly rate structures for all users. Rates can be specified by user, by task, by time and task, and by the combination of a user and individual clients or projects. Fixed-fee time entries are also supported.
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How is remote data entry handled by TimeSolv Plus?
For remote data entry, TimeSolv Plus provides TimeSync, an off-line application that enables users to log time when away from the office. The next time the user's laptop is connected to the Internet, TimeSync uploads the recently entered information to the TimeSolv Plus database.
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How does TimeSolv Plus handle invoicing?
TimeSolv Plus is designed to provide flexible invoicing delivery methods. Options include:
Automail: TimeSolv Corporation can print and mail via the U.S. Postal Service to domestic clients only. (International mail service is not available.)
WebBill: TimeSolv Plus users can send a client an automated email message that points them to a URL containing their invoice. Electronic invoices eliminate the need for paperwork and can be paid online by the client, expediting payment and improving cash flow.
Email: TimeSolv Plus users can email the invoice automatically as part of the email body or send it as a PDF attachment.
Printer: TimeSolv Plus users can print invoices directly from their browsers, then send the hard copy to the client.
http://www.timesolv.com/plus_faq.html
About
TimeSolv, online time tracking and billing software has been used since 1999 by small to medium sized law firms, management and marketing professional service firms, engineering and IT consultants, and health service providers throughout the world.
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