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Mac's Moving Remains the Movers Louisville KY Trusts Thanks to Reviews
Mac's Moving Remains the Movers Louisville KY Trusts Thanks to Reviews
The professional movers at Mac's Moving remain the company with with the highest rating with 14 or more reviews on the Google+ local business rating system.
Louisville,
KY,
United States
(pr4links.com)
27/07/2012
Earning a reputation as reliable movers Louisville KY trusts day in and day out takes a lot of dedication. One resource that has enabled Mac's Moving to gain recognition and grow their business is online reviews or testimonials.
Online reviews can now be found on a variety of websites such as Google Places, www.yellowpages.com, Cityvoter, and Yelp. A website is a great place to tell the world about your business, but when they can hear unbiased reviews directly from customers, the trust factor goes way up.
Here are some excerpts from a review for Mac's Moving in Louisville, Kentucky that illustrate why more and more people want to hear from previous customers before making a decision. Jamie H. from Louisville, Kentucky, wrote, "I first looked around online and Mac's was the place that jumped out for 2 reasons: 1- They had the best overall comments from Google reviews as well as yelp and the white/yellow pages 2 - They had an A rating on the better business bureau site with a very good history." This is a great example of why consumers place such great weight on the opinions of others, and the social proof is getting easier and easier to find across the internet.
Jamie H. actually went on to write over 600 words. The trust factor from honest feedback is often more persuasive than what a company can say about itself. Here's another detailed excerpt from Jamie: "Everyone was constantly working and careful with our furniture and items. They packed things well in the truck without taking a ridiculous amount of time to pad things up but did things exactly the way they should be done. Not one thing was ruined or damaged in our move. At one point they couldn't get one of our couches in to our den and went ahead and took the door off and tried again. They still couldn't get the couch in so they went to another door and had to then go down stairs with a railing and very low ceiling and managed to get the couch in. They could have easily given up and said it wouldn't fit but they made it work. My girlfriend and I sat there and commented to ourselves that we bet they "forget" to put the door back on before they leave. Well, surprise, surprise they absolutely did NOT forget and put the door back without a mention from either of us." Online reviews are pure gold for a business and that's why Mac's Moving actively seeks them out.
Currently, when searching the web for 'Louisville movers review,' Mac's Moving is the highest rated moving company with 14 or more reviews on the Google+ local business rating system. Their score is 22 out of 30. A very respectable score for local and long-distance moving services. A mover takes on tremendous responsibility when they agree to store, pack, unpack, transport and organize any aspect of a move. Furthermore, approximately 12 of Mac's reviews disappeared during a recent update by Google, nine of which had perfect scores.
One lesson that the owners of Mac's Moving have learned is that it pays to diversify your reviews. In addition to their reviews on Google Places, they currently have 21 reviews on www.yellowpages.com giving them a four and a half star rating out of five stars. Just yesterday, on July 23, 2012, a customer named Margaret gave Mac's a five star rating and wrote: "I've moved around this region of the country approximately 12 times in the past three years. With that said, this is definitely the best moving company that I've used! Not only was the owner very personable & caring, the movers were also polite and professional. This came as a surprise because this is the first time I've come across nice looking, polite, professional movers. It just doesn't seem common in the industry. Needless to say, I had a great move and the movers received a great tip ;)" Reviews don't have the same weight in every industry, but in service-based ones like moving they are extremely valuable.
Chase and Debbie Taylor have been able to consistently exceed the high expectations of customers making local and long distance moves.
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About
Mac's Moving is a family-owned, full-service moving and self-storage company. They provide services to Louisville, KY, which include packing, unpacking, storage, supplies, organizing and more. The owners, Chase and Debbie Taylor, take great pride in treating each customer's move as if it were their own. The company regularly recieves positive reviews on the internet and as a result, they have been voted "Best Movers" by Cityvoter and WHAS11.
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